For players aged 21 and above

Responsible Gambling —
Know Yourself, Know Your Limits

345bet believes that betting and casino gaming are a form of entertainment, not a solution to problems. On this page you will find practical ways to keep yourself safe, how to recognise warning signs, and where to get help if you need it.

Self-Exclusion 24/7 Support Secure Account Age 21+ Verified

When gambling is entertainment, not a problem

Online betting and casino gaming are a source of enjoyment for millions of people. But for a small number of people, it can get out of control. The 345bet platform is for players aged 21 and above only, and we want every player to play responsibly and within their means.

Responsible gambling means deciding in advance how much time and money you will spend, and staying within those limits. See betting as an entertainment budget, not a source of income. If you read our Terms and Conditions carefully, you will understand how we maintain a fair and safe playing environment.

Before each session, ask yourself — what is my budget for today? How long will I play? If I lose, will I quickly increase my bets to try to win it back? Answering these questions honestly is the first step toward responsible gambling.

In the 345bet FAQ section you will find more information about account settings and security. You can contact us any time via 24/7 live chat or email with any concerns or questions — we provide support in both Bengali and English.

345bet's Commitment

No one under 21 is permitted to open an account
Self-exclusion requests are actioned promptly
Deposit limit-setting is available to all players
We reach out if we notice signs of problem behaviour in a player's activity
Support is always free and available in Bengali

Tools to control your own limits

345bet gives you several practical options so you can set the boundaries of your own play.

Deposit Limit

Set a maximum deposit amount per day, week or month. Once a limit is set, it takes effect immediately.

Account Settings

Session Time Limit

Decide in advance how long you will play in one sitting. When the time is up, the system will automatically remind you to take a break.

Time Management

Self-Exclusion

If you want to close your account for a set period or permanently, submit a request via live chat or email. Your decision will be respected and actioned.

Protection Tools

Loss Limit

Set a limit so that you cannot place further bets once your losses reach a certain amount. This is an effective way to prevent large losses made on impulse.

Financial Protection

Reality Check

Keep pop-up notifications on while you play to remind you how long you have been playing and how much you have spent so far.

Awareness

Account Break

Take a temporary break from one week to six months. During this time you will not be able to deposit or place bets, but withdrawals will remain available.

Temporary Break

To use any of these tools or to find out more, contact 345bet's 24/7 live chat support. You can read more about the privacy of your account in our Privacy Policy.

Recognise the warning signs

If any of the following apply to you or someone close to you, it is time to seek help.

01

Chasing losses by increasing bets

Placing increasingly larger bets to recover losses raises the risk of making the situation worse.

02

Being unable to stop playing

Repeatedly sitting down to play despite wanting to stop is a clear sign of a problem.

03

Borrowing money or spending savings to bet

Borrowing from family or friends, or dipping into emergency savings to bet, is a warning sign.

04

Neglecting family or work

Prioritising gambling over time with family or responsibilities at work damages relationships.

05

Hiding gambling activity

Keeping your betting or casino habits secret from family or people close to you is a sign that a problem is developing.

06

Gambling under stress

Turning to betting to cope with loneliness, anxiety or depression weakens mental health further over time.

Where to find support

Asking for help is a sign of strength, not weakness. You can get support through any of the options below.

345bet Live Chat

Our support team is available in Bengali 24 hours a day, 7 days a week. Submit your self-exclusion or limit-setting request directly here.

Email Support

If you would prefer to discuss the matter more privately, write to us by email. You will usually receive a reply in Bengali within a few hours.
[email protected]

Family and Friends

Talk openly with the people close to you. The support of family can be the greatest strength on the road to recovery.

Professional Counselling

Visit a mental health professional or behavioural therapist. In Bangladesh, government hospitals and private organisations provide support in this area.

How to keep yourself safe

Set a separate budget for each session and stop when it runs out — avoid putting in extra money in the hope of winning. Remember, the outcome of slots and casino games is entirely random; no "system" or "strategy" can guarantee a win.

Track your time before and after playing. Concentration drops during long sessions and the ability to make decisions weakens. Take at least a five-to-ten minute break every hour.

345bet is for players aged 21 and above only. If minors have access to your device, use a separate password or PIN. You can learn more about 345bet's values and policies in our About Us section.

Remember — winning is enjoyable, but a loss should never become a financial disaster. If you feel that gambling is having a negative effect on your financial or mental wellbeing, contact the 345bet support team right away.

Quick Checklist

  • Is my budget for today set?
  • Do I know how long I will play?
  • Am I playing out of stress or loneliness?
  • Am I having to lie to my family?
  • Am I trying to win back money I have lost?
  • Am I over 21 years of age?

Questions and Answers about Responsible Gambling

Answers to frequently asked questions about responsible gaming.

Request self-exclusion via 345bet's 24/7 live chat or email. Let us know how long you want it to last (a set period or permanently). Once the request is received, it will be applied promptly. During the exclusion period you will not be able to log in to the platform, but any funds in your account will remain available for withdrawal.

Lowering a limit takes effect immediately. However, a request to increase a limit does not take effect right away — there is a set waiting period, which gives you time to reconsider a decision made in the heat of the moment.

Yes. If you believe someone is struggling, talk to them calmly and directly. If needed, help them get in touch with the 345bet support team. Consulting a mental health professional can also be helpful. The active involvement of family and friends plays a very important role in recovery.

No. The minimum age to open an account and play on 345bet is 21. An account is not fully activated until age has been verified. Providing a false age when registering is a violation of our rules and may result in the account being closed.

No. Betting and casino gaming are for entertainment — not as a reliable way to earn money. Over the long term, the mathematical structure of games (house edge) means most players end up with a net negative result. Treat betting as part of an entertainment budget, not as part of an income plan.

No. Once self-exclusion is in effect, 345bet will not send any promotional emails or notifications. If a message is received by mistake, contact the support team immediately and they will resolve it quickly.