FAQ
345bet Live Casino, Mobile Gaming, Deposits and VIP — All Your Questions Answered
Questions that come to mind when using 345bet — how live dealer games work, what to do if your mobile connection drops, which methods you can use to deposit, how VIP cashback is calculated — all answers are organized into four key sections on this page. For players aged 21 and above.
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Table of Contents
Section 01
Live Dealer Games
345bet's 345bet Casino offers live tables from several top studios including Evolution, Pragmatic Play Live, and Ezugi. This section covers questions about Baccarat, Roulette, and the basics of live games.
In Baccarat, the dealer deals two cards each to the "Player" and "Banker" sides. The side whose points are closest to 9 wins. When the total of the cards has two digits, only the units digit counts (e.g. 8+7=15, counts as 5). At 345bet's live Baccarat tables, you can also chat in Bengali. It is a game that requires no skill — you simply choose which side to bet on.
Live Roulette has two types of bets — inside and outside. Inside bets let you place chips on specific numbers, offering higher returns but lower probability. Outside bets let you bet on larger groups such as red/black or odd/even, offering lower returns but a better chance of winning. 345bet has both European and live studio format Roulette.
345bet's live dealer games are broadcast live from real studios, where trained dealers sit in front of cameras and handle the cards or wheel. What you see on screen is real-time video. The results come from actual physical actions, not a computer — a completely different experience from RNG-based slots.
345bet's live tables include both low-limit tables suitable for starting with smaller bets and high-limit tables for larger bets. The specific limits are shown on the screen at each table. New players are advised to start at lower-limit tables, as it takes some time to get used to the pace and betting process of live games.
No, you do not need a separate account. One 345bet account lets you play slots, sports betting, and live casino all in one place. Log in via 345bet Login and go directly to the casino section to choose your preferred live table. Your balance is shared across all sections — there is no separate wallet.
Yes, Teen Patti is available on 345bet. In this very popular South Asian card game, you are dealt three cards and must form the best possible hand. Playing it in live dealer format is even more engaging because you can interact directly with the dealer. JILI's Teen Patti Joker and Teen Patti 20-20 are also available.
Section 02
Mobile Gaming
If you experience slow page loading, connection drops, or device compatibility issues while using 345bet on your phone, the answers in this section will help.
First, clear your browser cache. On Android: Settings → Apps → Browser → Storage → Clear Cache. On iPhone: Settings → Safari → Clear History and Website Data. Clearing the cache removes old files so the site loads fresh. If the problem persists, check your data connection or Wi-Fi and update your browser.
Yes, 345bet is fully optimized for mobile browsers. The site works normally on the latest versions of Chrome, Firefox, or Samsung Internet. Without downloading any app, you can easily play live casino, slots, and sports betting through your phone's browser. The 345bet app is also available for Android and iOS through official channels.
If your connection drops, reconnect quickly and return to the site. In most games, the session is saved on the server — logging back in lets you continue from where you left off. For live tables, if the timer runs out while you are disconnected, the bet is settled automatically. In such situations, contact 345bet's 24/7 support.
345bet is accessible from Android smartphones and tablets, iPhone and iPad (iOS), and desktop or laptop computers (Windows, macOS). Using the latest version of any modern browser gives you the best experience. Some live games may not work correctly on older browsers.
Live game video streaming requires a stable internet connection. If the video freezes, first check your network connection. If the game offers a "Low Quality" option or a stream mode switch, use it. Clear your browser cache and close other apps running in the background.
Always get the 345bet APK from official sources — this keeps security risks much lower. Downloading APKs from unknown third-party sites carries a risk of malware. Before installing, enable the "Unknown Sources" option on your phone only for trusted sources, and turn it off again after installation.
Section 03
Deposits
345bet supports easy deposits using popular mobile banking methods in Bangladesh. Common questions about deposits are answered below.
Four mobile banking methods can be used to deposit on 345bet: bKash, Nagad, Rocket, and Upay. These methods are widely available in Bangladesh and work instantly. Having an account with any one of them is enough to start the deposit process.
The minimum deposit on 345bet is ৳200 — and this applies equally to all methods (bKash, Nagad, Rocket, Upay). You can start playing slot games or any other section with a deposit of ৳200. There is also the opportunity to receive a 120% welcome bonus on your first deposit.
After logging in, go to the deposit section and select Nagad as the method. Enter the amount (minimum ৳200), then send money to the Nagad number provided by the site using your Nagad app or by dialing *167#. Save the transaction ID. Once the deposit is successful, the balance will be added to your account.
345bet itself does not disclose any separate charges on deposits. However, the mobile banking provider (such as bKash or Nagad) may apply their own send money charges — this depends entirely on the respective service's own policy. Check the fee policy in your mobile banking app before making a deposit.
Yes, Rocket is supported on 345bet for both deposits and withdrawals. Rocket is the mobile wallet service of Dutch-Bangla Bank. It is available across a wide area of Bangladesh. The minimum deposit is ৳200 and the minimum withdrawal amount is ৳500.
Withdrawals from 345bet to bKash are usually completed within 30 minutes to 3 hours. The minimum withdrawal amount is ৳500. During busy evening hours it may take slightly longer. After submitting a withdrawal request, you can check for updates via live chat.
Section 04
VIP Program
Regular players in 345bet's five-tier VIP program receive weekly cashback and special benefits. See the questions below to learn more about 345bet VIP.
The 345bet VIP program offers weekly cashback, priority support, and access to special offers. The higher the tier, the greater the cashback rate. For regular players, this is a way to recover some losses, as a portion of net losses is returned every week.
345bet has five VIP levels: Bronze (up to 0.2% weekly cashback), Silver (up to 0.4%), Gold (up to 0.6%), Platinum (up to 0.8%), and Diamond (up to 1.0%). Cashback is calculated based on the week's net loss.
You can move up to a higher VIP level at 345bet by playing regularly and staying active. Betting more frequently and in larger amounts increases the chance of a level upgrade. Specific thresholds are evaluated automatically based on account activity, and promotions happen accordingly. Detailed terms can be found on the Terms & Conditions page.
Weekly cashback is calculated by subtracting total winnings from total losses for that week — that is, based on net loss. For example, if you are at the Gold level and your net loss for a week is ৳20,000, you will receive ৳20,000 × 0.6% = ৳120 cashback. No cashback applies in a week where you end with a net win.
Weekly cashback is credited to your account at the end of each week's calculation period. It is added directly to your balance, so you generally do not need to claim it separately. After receiving cashback, you can play with it directly or withdraw — specific conditions apply. Contact 345bet's live support for details on the exact process.
Diamond is the highest VIP level at 345bet, offering up to 1.0% weekly cashback. Players at this level enjoy priority support, faster withdrawal processing, and special offers. Exclusive tournaments or bonuses are also available for Diamond members from time to time. Details can be found on the 345bet VIP page.
Still have questions? Get direct help
If you did not find the answer to your question in the FAQ above, the 345bet support team is always ready to help. Support is available in both Bengali and English, and the service runs 24 hours a day, seven days a week. The support team can also guide you on anything related to Responsible Gaming.
Live Chat
Click the chat button at the bottom right corner of any page on the site. Active 24/7 — you can usually get a response within a few minutes.